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Post Black Friday Fulfillment Update

Hi Guys,

Our annual Black Friday sale is always the busiest time of the year, and 2019 was certainly no exception. In fact, we set a new record for number of orders in one week! (thank you)

As expected, this mega amount of order volume puts a strain on our fulfillment and customer support. That said, please expect delays in both. 

Fulfillment Update (as of 12/18/19, 2:14 PM EST)

New orders - We are back to our ~24 hour standard lead time

Print orders - Please allow 2-4 extra days on top of normal processing time for new orders. For any currently open orders, we are pushing these through ASAP, but please expect a multi-day delay. 

Just know that we're working extremely hard to answer your questions and get all orders shipped ASAP! We love you and thank you for your patience in advance.  

As always, if you need any help, check out our help center or  let our team know

Have a great week,

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Kyle Baker
Owner/Founder, RBTR