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Moving Info

*Updated 9 AM EST, 1/18/22

Hello Friends!

After more than a year of purchasing, planning, and construction, we are finally ready to move into our new 40,000 sq ft facility! This has been a monumental effort and we couldn't be more excited - or anxious - to get into our new home. 

We're currently projecting to begin our move and shut down all operations on Monday, January 24th. We expect to complete the move and reopen on Thursday, January 27th

During the move window, we will not be able to ship any orders. You can still place orders through the site and customer support will remain active, but please keep in mind that there could be a slight delay in our response. If you have a time-sensitive order, please be sure to place it ahead of our planned shutdown to avoid any delays in shipping. 

As we get closer to the move date, we will update fulfillment lead times both here and at checkout to reflect current estimated delivery dates. See below for our latest update:  

Fulfillment Update (as of 1/18/22, 9 AM EST)

New Orders - Please expect ~7 business days of fulfillment lead time for standard orders and ~11 business days for any order containing print on-demand items. Note that fulfillment lead time does not include the time to ship your package.  

In addition, both USPS and FedEx are shipping slower than normal due to worker shortages. Your order may arrive later than the originally estimated delivery date

Thanks in advance for your patience during this period of transition.  

P.S. - As things progress at the new facility, we'll update this page - including photos of the new HQ :). 

Thank you! 

Jason Smith
General Manager, Ripstop by the Roll